Essential items: name, date of birth, sex, alien registration card number (at time of foreigners’ ID verification), passport number (at time of foreigners’ ID verification) , address, mobile phone number, e-mail address
Optional items: phone numbers, English name, photorefund (name of bank, account number, account holder)
|Signing up for the website|
|Test registration and
Essential items: name, date of birth, sex, alien registration card number (foreigners’ ID verification), passport number (foreigners’ ID verification) , English name, address, mobile phone number, e-mail address, photo, test registration information, bank account information for refund (name of bank, account number, account holder)
Optional items: phone numbers
|Research into the improvement of score processing quality/service (TEPS, SNULT)||
Essential items: registration number, name, date of birth, sex, nationality
Optional items: student/non-student, occupation, academic level, major, satisfaction with the test site, questionnaire (English study method, purpose of taking the test, etc.), test room number, seat number, score view password
|OMR sheet at time of test|
|Research into the improvement of test quality and relevant services (TEPS-S&W, i-TEPS)||
Optional items: student/non-student, academic level, major, occupation, occupational category, job post, questionnaire (English study method, purpose of taking the test, etc.)
|CBT solution at time of test|
|Issuance of score report and certificate||
Essential items: name, date of birth, address, phone number, mobile phone number, e-mail address
|At the time of request for the issuance of score report/certificate|
Recording of the phone conversation between customers and the customer service center
|Phone call to the customer service center|
|Consent of legal representative for persons under the age of 14||
Name of legal representative, phone number (ID verification with phone number)
|ID verification of legal representative|
|Test registration and cancellation||
Essential items: name, date of birth, e-mail address, ID (website member), ARC number (foreigners’ ID verification) , nationality, passport number (foreigners’ ID verification)
Optional items: phone number
The following data can be created and collected automatically in the process of providing our services.
: IP address, cookies, date of website visit, service use records, wrongful/poor usage records
|Third Party||Purpose||Data||Retention and Usage Period|
|Admissions Office of Seoul National University||Foreign language proficiency verification for graduate school admissions||TEPS score of applicants||Immediate destruction after use|
If you separately gave consent to the company on the data retention period or if the company is legally required to retain your personal data, the company will retain your personal data for a certain period of time as specified in the relevant laws as follows.
· Records on items collected when registering for tests, taking tests, and requesting for the reissuance of score report or certificate, or records on the cancellation of registration, etc.: 5 years (2 years for score data)
· Records on payment or the supply of goods, etc.: 5 years
· Records on consumer complaints or dispute settlement: 3 years
· Records on electronic finance: 5 years
· Log-in records: 3 months
· Records on wrongful use: 1 year
According to Article 29 of the Act on Information Communications Network, the company will separately store and manage your personal data if you do not log in to the website for one year.
|Agent||Content of work||Data use and retention period|
|KICC||Purchase, payment, collection of fee||Applicable until you delete your account from the website or the agent’s contract expires. Specific data use and retention periods are stated above.|
|Digital Zone||Issuance of online score report|
|Ilyang Logistics||Shipment of score report and brochures|
|NICE Information Service Co., Ltd||ID verification for financial transactions and financial services|
|Language Education Institute of Seoul National University||Processing of scores, research into and improvement of quality services|
|Shinhan Bank||Partial refund to cancelled registrations|
|Multicampus||Management of purchase and payment,
management of sales marketing and processing of VOC (voice of the customer)
You can log in and check or edit your personal data whenever you want. You can also retract your agreement on the collection and use of personal data by deleting your account from the website. If you are under the age of 14, your legal representative has the right to check or edit your personal data or to retract the agreement on data collection and use. If you do not have a TEPS account, you can ask the TEPS Council to edit your personal data after going through a verification process.
When you request to make a correction to your personal data, the data will not be used or provided until the correction is completed. In case incorrect personal data has been provided to a third party, the company will immediately notify the third party of the correction to the data.
The company uses “cookies” for system operation and your convenient use of the website. Cookies are small amounts of data that the website transmits to your web browser, and you can choose whether to allow cookies. By clicking “Tools” at the top of the web browser and then clicking “Option,” you can opt for cookies, enable notifications to be sent for cookie installation, or block cookies altogether. If you choose to block the installation of cookies altogether, you may have limited access to our services.
|Personal Data Manager||Customer Service Department|
|Name : Jung, Jae Heon Phone number : 02-886-3330||Multicampus Customer service center : 1644-0905|
To handle complaints or concerns, the company operates a customer service center. Here are the contact information and details.
If you need to report an infringement of personal data or if you have queries about privacy issues, contact the relevant agencies listed below.
The company securely manages your personal data in line with the Act on Information Communications Network and the Act on the Protection of Personal Information. Your personal data are securely protected by firewalls and other data protection systems.
In an attempt to prevent privacy infringement, the company limits the number of employees dealing with personal data to a minimum, holds regular security training sessions, and requires employees to regularly change their passwords. However, in cases where personal data such as IDs and passwords are leaked due to your negligence or Internet issues, the company will not take responsibility for the consequent problems.